Polished Public Speaking

Dear Cydney,

Every time I have to give a presentation, I freeze up. Then, when I begin, I talk either so quietly or so quickly that I'm not sure anyone can understand me. How do I get over my fear?

—Terrified of Public Speaking

Dear Tops,

Take it from someone who used to wear blazers my first three months of teaching just to hide sweat marks—speaking without fear is all about perception (not reality). Psychologists refer to this as the illusion of transparency, which means that we believe that others notice flaws and weaknesses that they really don't. Research proves that an awareness of this illusion can improve your performance in the eyes of both yourself and others. In order to break out of this psychological trap, Tops, try the following:

Make Friends!

Look around and make eye contact with friendly, encouraging faces. Rely on these friendly faces throughout your presentation to build comfort and confidence. Make it a point to smile before you begin speaking and greet the audience warmly. When you see everyone smiling back, you'll be amazed at the effect on your own nerves.

Also, don't put too much pressure on yourself. (If you were an expert, you'd be getting paid for this!) Tell your audience that you'll do your best to answer questions and welcome any ideas they have. Your comfortable, conversational tone will set everyone, including yourself, at ease.

Know Your Content!

Do some background research beyond the material you are supposed to cover. The more confident you are about your content, the less you will be distracted by unrealistic fears.

The general rule is that your audience will ask at least one impossible question. If you've done extra research, imagine how impressed they (and you) will be with your answer! And remember that you and your audience are learning together—if you forget or don't have an answer, turn the question back to your audience. You may even remember the answer once the pressure is off.

Organize Effectively!

Hand out an agenda or a list of objectives that people can reference. You're probably aware of how effective visuals and handouts can be, not only to appear polished, but also to take all eyes off of you for a few seconds here and there. (Now, breathe.)

Keep the presentation interactive, as well. Often speakers are afraid to relinquish control to the audience; however, some well-placed questions often work to maintain interest and attention and take the focus off of you for a minute or two. (Continue breathing.)

It's Not Over!

Leave some time at the end for questions and to suggest further resources. (See above for how to respond to impossible questions.)

Self-assessment (not self-criticism) is important now. Recognize at least two things you did well and two areas where you could improve. Ask a trusted classmate to do the same. Then, make a plan for improvement. And don't forget to reward yourself for making it through alive!

For more information and to find a supportive environment in which to practice your skills, check out www.toastmasters.org.

Originally published in The UB Post, Apr. 4, 2007